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The information provided in this article is for educational purposes only and is based on NHS recommendations. It is not a substitute for professional medical advice. Always consult your doctor or a qualified healthcare provider for advice on medical conditions or treatments.

What is an Online GP Consultation?

Online GP consultations offer a convenient and efficient way to access medical care from the comfort of your home. These virtual appointments connect you with our experienced UK doctors via secure video calls, allowing you to discuss your health concerns, receive expert advice, and obtain prescriptions without visiting a physical clinic. Online GPs can assist with a wide range of medical issues, providing prompt and personalised care for both acute and chronic conditions.

Common Symptoms Addressed in Online GP Consultations.

Patients may seek an online GP consultation for a variety of reasons, encompassing both acute and chronic conditions. Our London-based service addresses acute illnesses such as colds, flu, sore throats, and urinary tract infections, providing swift relief and treatment. We also manage chronic conditions like high blood pressure, diabetes, and asthma, ensuring continuous care and monitoring.

Our experienced GPs are well-equipped to handle mental health issues, including anxiety, depression, and stress, offering support and appropriate interventions. Additionally, we assess and treat various skin conditions such as rashes, acne, and eczema, as well as addressing sexual health concerns, including sexually transmitted infections (STIs) and contraception needs.

Diagnostic Approach of our Online GP

During an online consultation, our UK-qualified GPs employ a thorough diagnostic approach to ensure accurate assessment and treatment. The process begins with a detailed discussion of your symptoms, including their onset, severity, and any exacerbating or alleviating factors. Our doctors utilise this information, along with your comprehensive medical history, to determine a likely diagnosis. They may ask follow-up questions or request additional information to gain a clearer understanding of your health issue. In some cases, our GPs may recommend further testing, such as blood work or imaging, to confirm the diagnosis. If necessary, we can arrange for you to have these tests done locally and schedule a follow-up consultation to discuss the results, ensuring a seamless and efficient healthcare experience.

How Online GP Consultations Differ and Their Benefits

Online GP consultations differ from traditional in-person visits by offering unparalleled convenience and accessibility. You can book appointments at times that suit your schedule, avoiding travel and waiting room times. This service is particularly beneficial for those with mobility issues, busy professionals, or anyone seeking quick medical advice. Our online GPs work by conducting thorough video consultations, reviewing your medical history, and providing tailored treatment plans. They can issue prescriptions, offer specialist referrals, and provide follow-up care, ensuring a comprehensive approach to your health needs. By choosing our online GP service, you gain access to prompt, expert medical care without compromising on quality or personalisation.

Why See an Online GP?

Convenience and Comfort: Patients can consult with their doctor from home, eliminating travel and clinic waits. This is especially beneficial for those who are unwell or have mobility issues.
Reduced Waiting Times: Online consultations often allow for quicker appointments compared to traditional visits. Patients can frequently book same-day appointments, ideal for urgent health concerns.
Accessibility While Traveling: Online GP services enable patients to seek medical advice even while traveling, ensuring continuity of care without needing to be physically present.
Cost-Effectiveness: Patients save on transportation costs and time off work, as they can attend consultations during breaks or from home without needing a full day off.

How Does an Online GP Work?

1. Booking an Appointment: Patients can schedule an appointment through a healthcare platform or app, selecting a convenient time.

2. Consultation: During the appointment, the patient connects with the GP via video call or phone. They discuss their symptoms and medical history, allowing the GP to assess their condition.

3. Diagnosis and Treatment: Based on the consultation, the GP provides a diagnosis and recommends treatment options. This may include prescribing medications electronically, suggesting over-the-counter remedies, or advising lifestyle changes.

4. Follow-Up: If necessary, the GP may schedule follow-up appointments to monitor the patient's progress or refer them to specialists for further evaluation.

Why Choose us?

We provide a comprehensive range of services, from private GP consultations and specialised men's and women's health care to advanced ultrasound scans and proactive health screenings, all within a reassuring and state-of-the-art environment.

Spital Clinic - Ultrasound Scans, Specialists in MSK, Cardiovascular and Gynae Ultrasounds.

Holistic healthcare

Spital Clinic - Clinic Icon open 7 days a week.

open 7 days/week

Spital Clinic - Doctor Icon, Experts with 5 star rating.

5* rated Specialists

Spital Clinic - Easy Referral System Screenings Icon, Private GP.

Easy Self Referral

Frequently Asked Questions

You have a question? We have an answer.

How do I book an online GP consultation with Spital?

Booking an online GP consultation is quick and straightforward. Simply visit our website, select a convenient time slot, and complete a brief pre-consultation questionnaire. You'll receive confirmation and login details for your secure video appointment with one of our experienced UK doctors.

Are online GP consultations as effective as in-person visits?

Yes, online GP consultations are highly effective for a wide range of health concerns. Our London-based doctors conduct thorough assessments, provide accurate diagnoses, and offer tailored treatment plans. For most non-emergency conditions, online consultations are just as effective as in-person visits, with the added benefits of convenience and accessibility.

Can online GPs prescribe medication?

Absolutely. Our online GPs can prescribe a wide range of medications when clinically appropriate. We'll send your prescription electronically to your chosen pharmacy for collection, or you can opt for home delivery. This ensures you receive the necessary treatment promptly and conveniently.

How secure and confidential are online GP consultations?

We prioritise your privacy and data security. Our online consultations use end-to-end encryption and comply with all UK data protection regulations. Your medical information is treated with the same confidentiality as in-person GP visits, adhering to strict NHS and GMC guidelines.

What technology do I need for an online GP consultation?

You'll need a device with a camera and microphone – a smartphone, tablet, or computer will suffice. A stable internet connection is essential for a smooth video consultation. We recommend using the latest version of your preferred web browser for optimal performance.

How long does an online GP consultation last?

We offer two types of online GP consultations to suit your needs:

Telephone GP Consultation (10 minutes): Priced at £60, this option is ideal for quick medical advice or follow-ups. In this 10-minute telephone consultation, our experienced GP will address your immediate health concerns, provide expert advice, and suggest appropriate next steps for your care.

Video GP Consultation (15 minutes): Available for £100, this option is perfect for patients who prefer face-to-face interaction from the comfort of their home. The 15-minute video consultation allows our GP to visually assess your condition, discuss your symptoms in detail, and recommend personalised treatment plans. This ensures you receive comprehensive, tailored care remotely.

Both options provide efficient, professional medical attention, with the video consultation offering additional visual assessment capabilities. The duration of each consultation type is designed to balance thorough care with convenience, ensuring you receive the support you need for most common health concerns. Book an online GP consultation now!

Can I get referrals or sick notes through online GP consultations?

Yes, our online GPs can provide referrals to specialists and issue fit notes (sick notes) when necessary. We can send these documents to you electronically or by post, depending on your preference. This ensures you receive comprehensive care and support for your health needs.

What are the disadvantages of remote consultation?

The most significant disadvantage of remote consultations is the inability to perform hands-on physical examinations. While many conditions can be assessed visually or through patient-reported symptoms, some diagnoses may require in-person examination. This limitation can potentially impact the accuracy of diagnoses for certain conditions, especially those requiring palpation or the use of medical instruments.

Remote consultations rely heavily on technology, which can sometimes be unreliable. Poor internet connections, device malfunctions, or software issues can disrupt consultations, potentially compromising the quality of care. Patients who are less tech-savvy may find the process challenging, potentially leading to frustration or miscommunication.

Some medical services simply cannot be provided remotely. Procedures such as vaccinations, blood tests, or certain diagnostic tests require in-person visits. This means that for some health concerns, a remote consultation may only be the first step, necessitating follow-up in-person appointments.

In-person consultations allow doctors to pick up on subtle non-verbal cues that may be less apparent in video calls. This could potentially lead to missed information or misinterpretation of a patient's condition. Additionally, building rapport and trust between doctor and patient may be more challenging in a virtual setting.

Although online GPs can prescribe many medications, there are restrictions on prescribing certain controlled substances remotely. This could potentially limit treatment options for some patients.

Easy access to online consultations might lead some patients to overuse the service for minor issues that could be self-managed, potentially increasing unnecessary medical consultations.

Understanding these disadvantages helps patients make informed decisions about when to use remote consultations and when an in-person visit might be more appropriate. Despite these limitations, for many health concerns, the benefits of remote consultations often outweigh the drawbacks, providing a valuable addition to traditional healthcare services.

word around the street...

According to verified reviews from platforms such as Doctify, TrustPilot and Google - 99% patients have a positive experience at Spital Clinic.

Spital Clinic 5 Star Services in City of London. Reliable healthcare provider.

"Great experience. Frustratingly we had 3 NIPTs come back with no result so had to do 3 blood redraws but thanks to LPC’s persistence we finally got a result on the 4th draw. After the 3rd no result they also kindly offered us a free anomaly scan."

TL

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Spital Clinic 5 Star Services in City of London. Reliable healthcare provider.

"I had a surprisingly positive experience. The most friendly and helpful staff, clean and beautiful premises. The visit was smooth and quick but never felt rushed and I was able to ask all the questions I had. Thanks so much!"

Anonymous

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Spital Clinic 5 Star Services in City of London. Reliable healthcare provider.

"The service was exceptional from the moment we booked to the moment we left the building post our appointment. The lovely colleagues at the main desk were great and approachable. They made the whole process very comforting."

Rikesh Kerai

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Spital Clinic 5 Star Services in City of London. Reliable healthcare provider.

"I really recommend this clinic, everything was smooth and perfect. All staff are helpful and our sonographer Miss Shaz is an expert on her job, she is very kind and explained everything that we asked. I am glad to choose LPC."

Damla Kuvet

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Our medical centre is at 36 Spital Square, E1 6DY, City of London.